Finding, Applying, and Managing Tasks
- Can I Work on a Task If I’m Not Scheduled?
- How Do I Know If I’m Scheduled and Approved to Work a Task?
- How Can I Improve My Chances of Getting a Task?
- Flexible Start Tasks
- What Should I Do If I’m Running Late for a Task?
- What is an Add On Task?
Money Talk
- 5 Tips to Avoid a Payment Dispute
- How to Update Your Bank Account or Debit Card (Stripe Payout Method)
- How Do I See if I Got Paid? Where is My Money?
- Getting Paid: Understanding the Timing and the 24-Hour and 72-Hour Payment Rule
- Scheduled, Manual, and Automatic Payouts: What’s the Difference?
- Weekly Payouts: When Will I Get Paid?
Background Check
- How Do I Start My Background Check?
- How Long Does a Background Check or MVR Check Take? How Do I Check the Status?
- Background Check Not Able to Proceed
- What Does My Background Check Report Status Mean in Checkr?
- I Didn't Pass My Background Check or Found Incorrect Information—What Do I Do?
- How Do Background Check and MVR Results Affect My Eligibility for Hyer?
Store Information/On The Job Questions
- Task Prompts: When to Tap On The Way, I've Started Working, and I'm Done
- Pensa Systems Tasks Information
- What Should I Wear To A Task? What Is The Dress Code?
- Task Types that Require a Box Cutter
- How To Turn On Geotagging For Your Photos
- Geotagged Photos, Location Settings, and Photo Uploads
Information On If You Can't Make It To Your Scheduled Task and Account Status
Account Questions
- How to Access Your Stripe Dashboard
- Lost Access to Your Stripe Phone Number but Still Have Your Email?
- How to Add or Update Your Skills and Work Experience
- University Students - Adding Student ID Certifications
- How Do I Update My Name After a Legal Name Change?
- How Do I Delete My Hyer Account?
Trending Questions / Announcements
W2 Workers
- Getting Started as a W2 Tasker
- W2 Onboarding
- Understanding W2 Task Statuses: Applied, Selected, and Scheduled
- W2 - Payroll Process
- What is an Employer of Record?
- What Does 'Not Available for Application' Mean?
General FAQ
- What Is Hyer Wellness+ and Avibra?"
- Mental Health, Crisis, and Safety Support Resources"
- Building a Good Relationship with the Customer
- What to Expect for Your First Task
- Daylight Saving Time
- Creating Account - Phone Number in Use Message