Money Talk
- How to Update Your Bank Account or Debit Card (Stripe Payout Method)
- How Do I See if I Got Paid? Where is My Money?
- Getting Paid: Understanding the Timing and the 24-Hour and 72-Hour Payment Rule
- Scheduled vs. Manual Payouts: What’s the Difference?
- Weekly Payouts: When Will I Get Paid?
- Instant Payouts: How They Work and How to Request One
Background Check
- How Do I Start My Background Check?
- How Long Does a Background Check or MVR Check Take? How Do I Check the Status?
- What Does My Background Check Report Status Mean in Checkr?
- I Didn't Pass My Background Check or Found Incorrect Information—What Do I Do?
- How Do Background Check and MVR Results Affect My Eligibility for Hyer?
- How Often Do I Have To Complete A Background Check
Store Information/On The Job Questions
- Task Prompts: When to Tap On The Way, I've Started Working, and I'm Done
- Pensa Systems Tasks Information
- What Should I Wear To A Task? What Is The Dress Code?
- Task Types that Require a Box Cutter
- Geo Tagging Photos, Location, and General Information
- Checking-In/Out
Information On If You Can't Make It To Your Scheduled Task and Account Status
Account Questions
- How to Access Your Stripe Dashboard
- Lost Access to Your Stripe Phone Number but Still Have Your Email?
- How to Add or Update Your Skills and Work Experience
- Promotions / Referral Codes
- University Students - Adding Student ID Certifications
- How do I Update my Name Due to a Legal Name Change?
Trending Questions / Announcements
W2 Workers
- Getting Started as a W2 Tasker
- W2 Onboarding
- Understanding W2 Task Statuses: Applied, Selected, and Scheduled
- W2 - Payroll Process
- What is an Employer of Record?
- What Does 'Not Available for Application' Mean?
General FAQ
- 5 Tips to Avoid a Payment Dispute
- Avibra Benefits
- Won't Let Me Apply - Minimum to Apply Screen for Specialty Task
- What should I do if I am not selected for a task?
- Emotional Support, Mental Health, Domestic Violence, and Substance Abuse Resources
- Building a Good Relationship with the Customer