Hyer has two ways someone can work on the platform:
- 1099 Independent Contractor Taskers
- W2 Tasker - Employee of Ascen (Hyer’s Employer of Record for W2 Taskers)
W2 Taskers get paid differently from 1099 Taskers. If you are a 1099 Tasker, click here to be redirected.
Please note that Hyer is the platform where customers and taskers connect. Hyer is not considered the Customer and cannot approve your Task.
What is the Difference?
- Hyer uses Ascen as the employer who is responsible for payroll. Once your task is completed and the Customer confirms the work completed, the task is added to a timesheet in Ascen.
- W2 Tasker views all their earnings via the Ascen dashboard. 1099 Taskers will still view their earnings on their Stripe dashboard.
How Does Payroll Work?
- Completed and approved W2 Tasks are automatically added to your timesheet (visible in your Ascen dashboard). Payroll is processed each Business Day (Monday through Friday, excluding bank holidays) at approximately 1:00-2:00 PM EST. These funds should be transferred from Ascen to your banking institution on the same day payroll is run by 9 PM (ET).
When do I Receive my Funds?
- Once you’re set up for direct deposit, payroll funds typically reach your bank within one Business Day. However, this may take longer if the following day is a bank holiday or if your bank holds your funds pending for any reason.
- Example: If you complete a task and it’s approved before 2:00 PM EST on Monday, the funds should appear in your bank account that evening.
- To help you access your earnings even faster, Ascen partners with Branch, which offers quicker payment options (reach out to Ascen support for any questions on Branch).
For any questions about when you will receive your funds or payroll in general, please contact Ascen directly by emailing them at support@ascen.com.
For questions about a task or a customer, please email Hyer support at support@gohyer.com
For questions regarding Overtime, see this article: W2 Overtime Hours
***This information only applies to W2 Tasks/Taskers. For information on 1099 Tasks/Taskers, click here or email our support team at support@gohyer.com***