Here are some common questions we get and the answers or the linked articles so you can try and get the information you need as quickly as possible.
Note: Do NOT delete your account if you experience an issue updating your account! You must immediately reach out to Tasker Tasker Support!
How do I update my Debit card/Payout method, Email, or Phone Number?
- Click 👉 this article for a full walkthrough on how to update your information.
How do I check the status of my background check?
- Take a look at this article: What is the status of my background check?
How long does it take to get paid?
- The Customer has up to 24 hours after you hit 'I'm Done' to confirm payment. Click 👉 here to learn more.
- Here is another great article: Common Payout Questions.
What if I can't make it to my scheduled task?
- Cancel the task ASAP! Canceling a task within 6 hours of the start time will issue a breach to your account. See these articles for more information:
What if I can't find the manager?
- Read this article to learn what to do: I can't find the manager. What should I do?
Can I bring someone with me?
- NO! Read this article to learn more: Can I bring someone with me to my task or team up? (bring a friend, child, buddy)
I applied, but I don't know if I'm scheduled
- Read this article to learn how to view your scheduled tasks: Where Can I Find My Scheduled Tasks?
Can I work on a task that I am not scheduled for?
- NO! Learn more by viewing this article: Can I work on a task that I'm NOT scheduled for (I'm not assigned to)? I applied but didn't get scheduled.