If you have an Android phone and are attempting to upload pictures for a survey and it will not accept them. Please make sure your default photo app is the 'Photos' app and not 'Gallery.' Follow the steps below to change your default.
Changing your default setting from the Gallery app to the Photos app
- Swipe down from the top of the phone to select the 'Setting' icon
- Scroll down and select 'Apps'
- Next to the search bar, click the three vertical dots and hit 'Default apps'
- Tap the default that you want to change - If it shows that the Gallery app is your default, you will want to change go to the Photo app and choose that as your default