Whether you're just getting started or need help understanding your payout, this guide will walk you through the most common questions about getting paid on Hyer.
New to Hyer? Watch this short Getting Paid video to learn how payouts work.
Overview of the Payout Process
Hyer uses Stripe to manage all payments. Once your task is completed and the Customer confirms payment for the work completed, those funds from the Customer are sent directly to your Stripe account. Then Stripe will process your payout based on your selected payout method.
Please note that Hyer is the platform where customers and taskers connect. Hyer is not considered the Customer and cannot approve your payment.
How do payouts work?
When a Customer confirms payment for a task you completed, the money will first go to your Stripe account, and then, the funds can be transferred from Stripe to your banking institution by taking an Instant Payout or by waiting for the Weekly Payout.
How do I see if I got paid?
You can see your payout history in your Stripe Dashboard.
Click 👉 here to learn how to access and view this.
How long does it take for me to get paid?
The Customer has up to 24 hours after you click 'I'm Done' to confirm payment. If the Task is edited and you request more than what the task was posted for, the Customer is allowed up to 72 hours to confirm payment.
Click 👉 here to learn more.
Can I take an Instant Payout with a bank account?
Sometimes, there are some bank accounts that are eligible, but most debit cards are eligible.
Click 👉 here for more info.
For everything money-related, click HERE!
Still have questions? Email us at support@gohyer.com.
📌If you are a new Tasker, Stripe may hold your first payout for 7-10 days. This action is not taken by Hyer and is managed by Stripe.