How to Rate and Review a Customer

After you complete a task, you can rate the Customer and leave an optional written review for the Customer.

How to leave a review

1. Tap the Tasks icon in the bottom navigation menu.
2. Tap the Archived tab.
3. Locate the completed task for the Customer you want to review.
4. Tap the blue Leave a Review button.
5. Rate your experience with the Customer in each category:
   • Clarity
   • Courtesy
   • Fairness
   • Responsiveness
6. If you'd like to provide additional feedback, tap the 'Add a Comment (Anonymous)' button.
   1. Enter your comment and tap Add to My Review.
7. Review your ratings and tap Send Feedback to submit your review.

🔒 Your feedback is anonymous

Your rating is anonymous, so the Customer will not see who submitted it.

If you choose to leave a written comment, the comment is also sent anonymously. The Customer may choose whether to display the comment on their profile.

Note: Adding a written comment is optional. You can submit your star ratings without adding a comment.