I clicked the "I've Started Working' button but it will not let me clock in?
The most common reason for this is that most Hyer tasks are GPS enabled and require you to be within close proximity of the work location. If you are not close to the location, then please retry when you arrive on location.
You will likely have received this below pop-up message.
If you are on location and still can not click the button, then click the 'tap here' link. This will inform the customer so they can confirm you are onsite. If this is an Unsupervised task, then Hyer Customer Support will be notified to reach out and/or bypass the GPS requirement, depending on the circumstance.
If this task requires a survey, then you will be allowed to proceed with the Survey
Once Hyer has bypassed OR the customer has confirmed you are onsite, then you will be able to proceed.