Having a healthy relationship with the Customer goes a long way, especially if you want to be picked for the same location again in the future. You are your own brand, and how you represent yourself makes an impression. Here are some tips to help the Customer see what a fantastic Tasker you are! β¨
Read all of the task's detailed instructions π€οΈ
Just like Santa Claus, make sure you don't miss any details by reading everything twice! Ensure you understand what is expected of you while on the task site and follow all directions (including directions and survey submissions for unsupervised tasks).
Arrive early for your scheduled task β°οΈ
A great tip is to set the alarm on your phone for when you need to leave. Making sure your phone has a full charge ποΈ helps because you will need your phone throughout the entire task.
Time worked
Be sure to only claim payment for the amount of time actually worked. If you step away outside of break time, let management know. Don't take extended breaks. Be sure to sign in and out if that task requires it. Only apply to tasks you can make it to and ensure you can work the entire scheduled task to completion, as leaving early or abandoning a task can cause a poor experience with the Customer and goes against the Terms of Use and the Hyer Standard.
Set up a great headshot and profile message πΈοΈ
Did you know that some Customers will avoid selecting you if you do not have a profile picture or if your profile picture is not professional? Show off that fantastic smile with a great headshot and let the Customer know a little about yourself. Click ποΈ here for more great tips.
Follow the dress code ποΈ
Remember, you are your own brand. Looking professional and following the dress code makes a big impression on the customers. Click ποΈ here to learn more! Failure to follow the dress code may cause you to be sent home, or they may not want to select you for future tasks.
Cancel any task you can't make it to βοΈ
Life happens, and sometimes you may not be able to make it to a task. It is imperative that you MUST cancel at least 6 hours in advance to avoid a breach of your account. Send the Customer a quick message in the chat on why you can't make it help them understand your situation, and then cancel the task.
Click ποΈ here to learn more.
Professionalism ποΈ
Making sure that you are kind and respectful to store employees and store patrons goes a long way. Being unprofessional, argumentative, or not accepting feedback on how you are working is noticed and reported by the Customer and may mean the Customer will not select you again for tasks in the future. Unprofessionalism may also cause your account to receive a breach or affect your account standing on the platform.
If you have any concerns, please reach out to Tasker Support.
Hyer reserves the right, per the Tasker Terms of Use, to βterminate or suspend your access to all or part of the Hyer Platform for any or no reason.β And every Tasker agrees to βfulfill the commitments you make to Costumers, including without limitation performing the Task(s) agreed, communicating clearly and promptly through communication channels provided by the Hyer Platform and/or responding to invitations promptly, and being present and/or available at the time you agree upon with your Customer.β