How to Update Phone Number or Email Address in Ascen

It is always in portant to ensure your contact information is updated where needed.

For W2 Taskers, you will want to update it in Ascen as your employer of record, and also update it in the Hyer app. 

📌 If you also complete 1099 work on the Hyer app, you will want to update your contact information in Stripe, as Stripe is where payments go for 1099 work. See this article for more information.

How to Update Contact Information in Ascen

1. Under the 'Home' tab in the Hyer app, tap the Ascen W2 Employee Portal link
2. Once in your Acen dashboard, click on the 'Settings' tab (three horizontal lines in the upper left-hand corner)
3. Review the contact information that needs to be updated. 

For any other help with your Ascen account, please reach out to Ascen Support at support@ascen.com.

*This is only for W2 Taskers employed through Ascen for payments related to W2 tasks. If you are trying to update your payout method with Stripe, click here.