You always want to close a task and request payment. If you leave it open, the Customer cannot review your payment task.
Make sure you always close out the task. Follow these steps:
Note that if you need to submit a survey for your task, ensure you complete all the survey fields and upload any required pictures. The app will guide you through the prompts.
- Select the 'I'm Done' button
- Note anything you need to say to the Customer (include any details about if you couldn't finish or worked more etc.)
- Select the 'Request Payment' button
- Select either 'Task was Modified' or 'No Changes to Task"
- Note that if you request more than what the task was posted for, it will allow the Customer up to 72 hours to confirm payment.
- Hit'Ok'
- Once the Customer confirms the payment (which may take up to 24 hours), you will get an alert (see the final two pictures)
Related Help Center Articles
- What To Expect For Your First Task
- Money Talk - Getting Paid
- Next Steps For New Taskers
- How do I see if I got paid?
- Getting Paid (24-Hour Rule). When Will I Get Paid?
📌Tasks that are edited may take up to 72 hours to process. If you are a new Tasker, Stripe may hold your first payout for 7-10 days. This action is not taken by Hyer and is managed by Stripe.