Hyer carries Occupational Accident Insurance for all taskers who are working a scheduled task. This article will go over what to do if a tasker is injured while working on a scheduled task for your company.
What to do in case of Injury or Medical Episode
- Follow your standard HR guidelines or store protocols for injury reporting to keep a record of the incident.
- Contact the appropriate services if needed, or send the Tasker to Urgent Care or the Emergency Room.
- Record all details pertinent to the incident for internal records.
- Quickly notify Hyer Support of the incident by emailing (support@gohyer.com) us the details surrounding the incident, as we want to ensure the tasker has the information to make an OAI claim if needed.
Understanding Occupational Accidental Insurance (OAI):
- Who is Covered: Taskers officially scheduled through the Hyer platform and present at the assigned task location.
- Who is Not Covered: Individuals assisting without being scheduled or present at an unauthorized location.
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Upon receiving the incident report, Hyer Support will contact the Tasker with information on filing an OAI claim.
See this help center article for more information: Occupational Accidental Insurance (OAI) Customer Information
Additional Resources
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Hyer has resources listed in the following article addressing:
- Emotional and mental health support.
- Domestic violence assistance.
- Substance abuse resources.
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See this article for more information: Emotional Support, Mental Health, Domestic Violence, Substance Abuse Resources.