What Is Stripe?
Stripe is Hyer's third-party payment partner for 1099 Tasks. Your Stripe account is where you set up your payout information and receive earnings from 1099 Tasks.
You must set up your Stripe account before applying for or accepting 1099 work.
📌 Stripe is only used for 1099 tasks, for W2 tasks, pay is handled by Ascen; click here for more W2 information.
How Do I Set Up Stripe?
- During your Hyer Profile setup, you'll be prompted to set up your Stripe account.
- You will be redirected to Stripe to create your Stripe account. Use the same email for Stripe that you used for your Hyer account.
- Follow Stripe's prompts to enter and verify your information.
- Add the bank account or debit card you want to use for payouts.
- Complete the setup and return to Hyer.
Complete Your Identity Verification with Stripe
Don't skip this step; even if you are able to receive a payout, this is vital to ensure you can always access Stripe. Keeping your personal information up to date in Stripe and completing Stripe's identity verification helps protect your ability to access and manage your Stripe account.
Make sure Stripe has your:
- Date of birth (DOB)
- Social Security number (SSN)
- Address
- Verify your Identity
To review or update this information, open your Stripe dashboard and select the Settings icon > tap the profile setting icon > scroll down and update 'Personal details.' Click here for more info.
Completing your Stripe information and identity verification can help prevent problems later if you:
- Lose access to the phone number or email address connected to Stripe, and can't log in to update it.
- Need to update or replace your bank account or debit card, and don't have the old information.
- Need to regain access to your Stripe account.
- Need Stripe to issue a 1099 tax form.
If your identity has not been verified or your DOB/SSN information is incomplete, additional verification through Stripe Support may be required to regain access or update your information. Hyer Support will help guide you through this process.
🚨 IMPORTANT NOTES:
If you are experiencing issues with updating your information or cannot access your Stripe account, DO NOT delete your account or attempt to create a new account, as this will cause a technical issue and won't fix the problem.
Contact Hyer Support at support@gohyer.com for help. If Stripe Support is needed, we will provide you with the specific instructions and information that you'll need so Stripe can locate your Hyer-connected Stripe Express account and assist with your account.