Hyer now offers the option to include tips as part of the payout to the Tasker! To get the tipping option set up for a task type, reach out to your Field Operations representative or contact Customer Support (support@gohyer.com), and we will have someone reach out to ensure you are set up for success!
Do I have to tip?
No, tipping is optional and should be based on the Tasker’s performance.
Can a tip be added to a previous task or changed once paid out?
No, Tips cannot be added to a closed task or changed once payment is confirmed. Please review the payment confirmation screen before proceeding to finalize the payment to reduce any errors.
How am I charged for a tip?
It depends on the type of payment setup you have. If you are set up on invoicing, it will reflect as a separate charge from the task amount. If you are set up with a credit card, it will show as one payment combining the task cost and tip.
Fees
There is a minimum 5% processing fee for tips, but it can increase based on the hourly rate. There is a cap on how much you are able to tip, which is a certain percentage of the task amount.
Additional fees may apply if the hourly amount is entered as a tip instead of in the correct field; you must enter the hours worked into the correct field and then only use the tip amount for tips.
Task Requirements
On the Task Requirements screen, you must ensure the box is checked, or the option to add a tip when paying the Tasker out will not be available.
How do I pay or add a Tip to the task?
Tipping must be set up on the task type that is posted.
- Click on your Active tasks and click on ‘Review & Verify Payment’
- Confirm the hours worked
- Enter the amount you want to pay for a tip to this Tasker (Remember: tips are not editable once paid out and cannot be adjusted or added after the fact)
- Click on ‘Review & Verify Payment’ and then confirm the amount on the next screen
- On the final payment screen, click ‘Send Payment’
How do you post a task with a tip?
Ensure tipping is set up in the task type that you are posting.
- Click on Post
- Click on the task type you want to post
- Select the location
- Choose the date and task start time
- Select the number of hours to be worked and the hourly amount you want to post for, and hit ‘Next’
- Review the task requirements screen and task description
- Choose if you want to post this task as a public or private task. Then select if you want to create identical tasks