Stripe requires Taskers who are making money on the platform to finish setting up their Stripe account by verifying their identity. It is important not to ignore the prompts from Stripe, as they may hold your funds until this action is completed.
Follow these steps to confirm/verify your identity:
- Within the Hyer app, click on the Settings icon > Account Information > Payment History (Stripe Account).
- Enter your verification code.
- Click the Stripe dashboard, select the Settings icon.
- Click 'Profile Settings'.
- Now scroll down until you see 'Personal Details'.
- Click the edit button next to your name, update all information, and confirm your identity.
If you still need assistance with verifying your Stripe account, please contact Stripe Support by clicking 👉here.👈 (Before reaching out to Stripe support, you will need to ask Hyer support to provide you with your Hyer Express Connected Account ID.)