Skills submitted by the worker will create an Action List in the Customer Portal. To approve a requested skill, sign in to the Customer Portal and click on the Action List tab. Once you click on the tab, you will be able to review and approve or reject the skill request.
1. Click "Action List"
From the main menu, click the "Action List" tab. This will take you to all action items, including workers' requests to have a skill added.

2. Click the desired "Request ID"
On this screen, you will see a list of all of your items that need action. To get started, click on the "Request ID" number you want to review.

3. Review and Take Action
This page is where you can review the request. The request will show you which worker made the submission, what skill they are asking to be added to their profile, and the date and time it was submitted. To confirm and apply that skill to the worker's profile, click the "Approve" button. If that worker does not need that skill, click the "Reject" button.

4. Confirmation Screen

5. Action complete
You will know the skill has been assigned to your worker when you get to this confirmation screen.

📌Please note that this article pertains to only HyerFLEX workers/team members/customers and is not relevant for regular 1099 Independent Contractor Taskers and tasks on the Hyer platform. To be redirected to the Help Center, please click here.