We understand that life happens, and sometimes unexpected situations arise that prevent you from completing a scheduled task. If you find yourself unable to attend, follow these steps to notify your Supervisor and cancel the task as soon as possible.
Step 1: Notify Your Supervisor
- Open the Hyer app and tap the Tasks icon
at the bottom of the screen.
- Select the scheduled task you’re unable to attend.
- Tap the Contact Supervisor chat icon 💬 in the upper right-hand corner.
- Send a brief message informing them that you won’t be able to complete the task.
Step 2: Cancel the Task
- In the same task view, tap the pencil icon in the upper right-hand corner.
- Select “Cancel this task” and then tap Proceed to confirm.
Note that it is not the Supervisor's responsibility to cancel a task for you. You must cancel the task on your end as you are the party that is unable to fulfill the commitment to complete the task.
Related Article: How to Cancel a Task (HyerFLEX)
📌Please note that this article pertains to only HyerFLEX workers/team members and is not relevant for regular 1099 Independent Contractor Taskers and tasks on the Hyer platform. To be redirected to the Tasker Help Center, please click here.